Terms of Service

These Terms of Service ("Terms") govern your access to and use of the FitnessLink websites, mobile applications, and related services (collectively, the "Service"), operated by FitnessLink LLC ("FitnessLink," "we," "us," or "our"). By creating an account, downloading our apps, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and purchase a subscription. If you are between 13 and 17, you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf. The Service is not directed to children under 13, and we do not knowingly collect information from them.

2. The Service

FitnessLink provides a personalized fitness platform available through iOS and Android applications and a web application. Features include personalized workout programs, a workout builder, an HD exercise video library, guided workout sessions, nutrition and calorie tracking, progress tracking, scheduling, and health device integrations. We may add, change, or remove features at any time. We will not materially reduce the core functionality of a paid subscription during a period you have already paid for without offering an appropriate remedy.

3. Health & Medical Disclaimer

FitnessLink is not a medical service and does not provide medical advice. All content in the Service — including workout programs, exercise videos and instructions, nutrition guidance, and calorie or macro targets — is provided for general informational and fitness purposes only, and is not a substitute for professional medical advice, diagnosis, or treatment.

• Consult a physician or qualified healthcare provider before beginning any exercise or nutrition program, especially if you are pregnant, have an injury, or have any pre-existing medical condition.
• Stop exercising immediately and seek medical attention if you experience pain, dizziness, shortness of breath, or other signs of distress.
• Never disregard professional medical advice, or delay seeking it, because of something you saw in the Service.

Assumption of risk. Physical exercise carries inherent risks, including the risk of serious injury. By using the Service, you voluntarily accept those risks, confirm that you are physically able to participate in the activities you choose, and agree that you exercise at your own risk.

4. Your Account

You must register for an account to use most features of the Service. You agree to provide accurate information, keep it up to date, and keep your credentials confidential. You are responsible for all activity under your account. Notify us promptly at legal@fitnesslink.com if you suspect unauthorized use. You may delete your account at any time in your account settings.

5. Subscriptions, Free Trials & Billing

FitnessLink offers auto-renewing subscriptions (currently $14.99/month or $149.99/year), typically with a 7-day free trial for new subscribers. Prices may vary by region and channel and may change as described below. Where you purchased determines how you are billed and how you cancel:

• Apple App Store. Subscriptions purchased in our iOS app are billed to your Apple Account and governed by Apple’s terms. Manage or cancel in your device’s Settings > [your name] > Subscriptions. Refund requests for App Store purchases are handled by Apple, not FitnessLink.
• Google Play. Subscriptions purchased in our Android app are billed through Google Play and governed by Google’s terms. Manage or cancel in the Play Store app under Payments & subscriptions. Refunds follow Google Play’s refund policies.
• Web. Subscriptions purchased on our website are billed by our payment processor to your chosen payment method. Manage or cancel any time in your account’s billing settings.

Auto-renewal. Your subscription renews automatically at the end of each billing period at the then-current price unless you cancel at least 24 hours before the renewal date (for App Store and Google Play purchases) or before the renewal date (for web purchases). Cancellation takes effect at the end of the current billing period; you keep access until then.

Free trials. A free trial converts to a paid subscription automatically at the end of the trial unless you cancel before the trial ends. Any unused portion of a free trial is forfeited when you purchase a subscription. Free trials are limited to one per person, and we may withhold trial eligibility to prevent abuse.

Price changes. If we change subscription prices, we will give you reasonable advance notice, and the new price will apply no earlier than your next renewal. If you do not agree with a price change, cancel before it takes effect.

6. Refunds

Except where required by law, payments are non-refundable, and we do not provide refunds or credits for partial billing periods or unused features. Purchases made through the Apple App Store or Google Play are subject to those stores’ refund policies, and refund requests must be made through the applicable store. If you believe you were billed in error for a web purchase, contact us at legal@fitnesslink.com.

7. License to Use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use our apps on devices you own or control, and to access the Service, for your personal, non-commercial use. You may not copy, modify, distribute, sell, rent, sublicense, reverse engineer, or create derivative works of the Service except as permitted by law; use the Service to build a competing product; scrape or bulk-download content, including exercise videos; or circumvent any security or access controls.

8. Your Content

You retain ownership of content you create or upload to the Service, such as custom workouts and exercises, progress photos, logs, and measurements ("User Content"). You grant FitnessLink a worldwide, non-exclusive, royalty-free license to host, store, process, and display your User Content solely to operate, provide, and improve the Service for you. If you use a sharing feature, you also grant us the rights needed to deliver that content to the recipients you choose. You are responsible for your User Content and must have the rights to anything you upload.

9. Acceptable Use

You agree not to use the Service to violate any law; infringe anyone’s rights; upload harmful, hateful, or sexually explicit material; impersonate others; transmit malware; interfere with or disrupt the Service; probe or test the vulnerability of our systems without authorization; use bots or automated means to access the Service; or share your account or subscription beyond your household in violation of your plan. We may investigate violations and cooperate with law enforcement.

10. Intellectual Property

The Service and all content we provide — including exercise videos, photography, workout programs, text, graphics, logos, and software — are owned by FitnessLink or its licensors and are protected by copyright, trademark, and other intellectual property laws. Except for the limited license above, no rights are granted to you. The FitnessLink name and logo may not be used without our prior written permission.

11. Third-Party Services & Health Integrations

The Service may integrate with third-party services such as Apple Health, Google Fit, and wearable devices. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. Data you choose to sync is handled as described in our Privacy Policy.

12. Apple App Store Terms

If you downloaded our app from the Apple App Store, the following also applies:

• These Terms are between you and FitnessLink only, not Apple. Apple is not responsible for the app or its content.
• Your license is limited to use of the app on Apple-branded devices that you own or control, as permitted by the App Store Terms of Service (including Family Sharing where applicable).
• Apple has no obligation to provide maintenance or support for the app. In the event the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app; to the maximum extent permitted by law, Apple has no other warranty obligation.
• Apple is not responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection or similar claims. Apple is not responsible for third-party claims that the app infringes intellectual property rights.
• You represent that you are not located in a country subject to a U.S. government embargo or designated as "terrorist supporting," and that you are not on any U.S. government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

13. Google Play Terms

If you downloaded our app from Google Play, you acknowledge that these Terms are between you and FitnessLink only, that your use of the app must also comply with the Google Play Terms of Service, and that Google has no obligation to provide support for the app and is not a party to these Terms.

14. Privacy

Our Privacy Policy explains what information we collect — including health and fitness data you choose to provide — and how we use and protect it. By using the Service, you agree to our data practices as described there.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY FITNESS OR NUTRITION OUTCOME WILL BE ACHIEVED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FITNESSLINK AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE — INCLUDING PERSONAL INJURY ARISING FROM YOUR PARTICIPATION IN ANY EXERCISE OR NUTRITION PROGRAM, TO THE EXTENT PERMITTED BY LAW. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

17. Indemnification

You agree to indemnify and hold harmless FitnessLink from any claims, damages, and expenses (including reasonable attorneys’ fees) arising from your User Content, your violation of these Terms, or your violation of any law or third-party rights.

18. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service. Upon termination, your license ends and sections that by their nature should survive (including Sections 3, 8, and 15–20) will survive. Termination does not entitle you to a refund except as described in Section 6 or as required by law.

19. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you — for example, by email or an in-app notice — before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, stop using the Service and cancel your subscription.

20. Governing Law & Disputes

These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction of the state and federal courts located in Atlanta, Georgia for any dispute arising out of these Terms or the Service. Before filing a claim, you agree to contact us at legal@fitnesslink.com and attempt in good faith to resolve the dispute informally for at least 30 days. Nothing in this section limits any non-waivable rights you have under the consumer protection laws of your place of residence.

21. General

These Terms, together with the Privacy Policy, are the entire agreement between you and FitnessLink regarding the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

22. Contact

Questions about these Terms? Contact us at legal@fitnesslink.com or through our contact page.