Privacy Policy

This Privacy Policy explains how FitnessLink LLC ("FitnessLink," "we," "us," or "our"), based in Atlanta, Georgia, USA, collects, uses, and shares information when you use our websites, iOS and Android applications, and related services (the "Service"). It applies wherever you use FitnessLink — through the Apple App Store, Google Play, or the web. By using the Service, you agree to the practices described here and in our Terms of Service.

1. Information We Collect

Information you provide.

• Account details — name, email address, and password (or a third-party sign-in credential) when you create an account.
• Profile & personalization — answers to the personalization questionnaire, such as fitness goals, experience level, available equipment, and training preferences.
• Health & fitness data — workout logs (sets, reps, weight, RPE), body measurements, body weight, progress photos, nutrition and calorie logs, and goals you set.
• Content you create — custom workouts and exercises, notes, and anything you choose to share.
• Communications — messages you send us through support or our contact form.

Information collected automatically. When you use the Service, we collect device and usage information such as device type and model, operating system and version, app version, IP address, language, time zone, identifiers assigned to your device or account, feature usage, session activity, and crash and performance logs.

Information from third parties. If you sign in with a third-party provider (such as Apple or Google), we receive basic profile information you authorize. If you subscribe through the Apple App Store or Google Play, we receive subscription status information — not your payment card details. If you connect Apple Health, Google Fit, or a wearable, we receive the data you authorize (see Section 4).

2. How We Use Your Information

• Provide and operate the Service — accounts, workouts, tracking, scheduling, and syncing across your devices.
• Personalize your experience — program and workout recommendations based on your questionnaire and how you train.
• Process subscriptions, payments, and free trials.
• Send service communications — account, billing, and security notices, and (with your permission) push notifications and workout reminders.
• Send marketing emails about features and offers — you can opt out at any time via the unsubscribe link.
• Maintain safety and security — authentication, fraud prevention, and abuse detection.
• Improve the Service — diagnostics, analytics, and research using aggregated or de-identified data wherever possible.
• Comply with legal obligations.

3. Health & Fitness Data

Your health and fitness data is the core of FitnessLink, and we treat it with extra care. We use it solely to provide, personalize, and improve your experience. We do not sell it, use it for third-party advertising, or share it with data brokers. Progress photos are private to your account and are never shared unless you explicitly share them.

4. Apple Health, Google Fit & Wearables

If you connect Apple Health, Google Fit (Health Connect), or a wearable device, we only read and write the data types you authorize through your device’s permission settings, and you can revoke access at any time in those settings. Data obtained from Apple Health is used only to provide fitness features you request; consistent with Apple’s requirements, it is never used for advertising or marketing, never sold, and never shared with third parties except to provide the feature you asked for. Data obtained through Google Fit / Health Connect is handled in accordance with Google’s Limited Use requirements.

5. Payments

Payments are handled by our payment partners: Apple (App Store purchases), Google (Google Play purchases), and our payment processor for web purchases. We never receive or store your full payment card number. We receive transaction and subscription-status information needed to manage your plan — such as plan type, renewal date, and payment success or failure.

6. How We Share Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with:

• Service providers — companies that host our infrastructure, store data, process payments, deliver emails and push notifications, provide authentication, and help us analyze performance and crashes. They may use your information only to provide services to us, under data protection agreements.
• People you choose — if you use a sharing feature, the content you share goes to the recipients you pick.
• Legal reasons — when required by law, legal process, or to protect the rights, safety, or property of FitnessLink, our users, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, in which case this Policy will continue to apply to your information.

7. Data Retention

We keep your information for as long as your account is active or as needed to provide the Service. If you delete your account, we delete or de-identify your personal information within a reasonable period, except where we must retain it to comply with legal, tax, or accounting obligations, resolve disputes, or enforce agreements. Backup copies are purged on a rolling schedule.

8. Security

We use industry-standard safeguards to protect your information, including encryption in transit and at rest, access controls, and monitoring. No system is completely secure, so please use a strong, unique password and contact us immediately at privacy@fitnesslink.com if you suspect unauthorized access to your account.

9. Your Rights & Choices

• Access, correction & deletion — view and update your information in the app, export your data, or delete your account (and its data) in account settings or by emailing us.
• Marketing — opt out of marketing emails via the unsubscribe link; service emails about your account will still be sent.
• Push notifications — control in your device settings.
• Device permissions — camera, photos, and health data access can be revoked in your device settings at any time.

United States. Depending on your state (including California, Colorado, Connecticut, Virginia, and others), you may have rights to access, correct, delete, and obtain a portable copy of your personal information, and to opt out of certain processing. We honor these requests for all users regardless of state. We do not sell personal information or share it for targeted advertising, so there is nothing to opt out of on that front.

EEA / UK. If you are in the European Economic Area or the United Kingdom, we process your data on the legal bases of contract performance (providing the Service), consent (health data and optional integrations, which you may withdraw at any time), legitimate interests (security and service improvement), and legal obligations. You also have the right to object to processing, restrict processing, and lodge a complaint with your local supervisory authority.

10. Cookies & Analytics

Our website uses cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used so we can improve it. You can control cookies through your browser settings; disabling them may affect features such as staying signed in. Our mobile apps use analytics and crash-reporting tools for diagnostics and product improvement.

11. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. Users aged 13–17 may use the Service only with parental consent, as described in our Terms. If you believe a child has provided us personal information, contact us at privacy@fitnesslink.com and we will delete it.

12. International Data Transfers

FitnessLink is based in the United States, and your information is processed and stored on servers in the United States (and in other countries where our service providers operate). Where required, we use appropriate safeguards, such as standard contractual clauses, for transfers from the EEA, UK, and Switzerland.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you — for example, by email or an in-app notice — before they take effect. The "Last updated" date above shows when this Policy was last revised.

14. Contact Us

Questions or requests about your privacy? Email us at privacy@fitnesslink.com or reach us through our contact page. FitnessLink LLC, Atlanta, Georgia, USA.